Experiential Learning and the Evolution of Outsourcing in a State Transportation Agency.
|Title:||Experiential Learning and the Evolution of Outsourcing in a State Transportation Agency.|
|Description:||This study examines organizational adaptations during a period of rapid scale-up in the outsourcing of a professional services associated with a core competency of the agency. A case study of a state transportation agency examines the outsourcing of engineering and design services to the private sector. Normative models of strategic outsourcing in the private sector have been influential in shaping the political and economic environment of the agency. Such models have also influenced studies of the managerial capacity of public sector agencies for contracting out. We assess the utility of this model to the organizational adaptations pursued by the agency over a 12 year period. The case study draws includes data from semi-structured interviews with agency managers as well as contractors. We contrast the narrative findings with social network graphs of the growth of contracting relationships over the twelve year period.|
|Ivan Allen College Contributors:|
|Citation:||F1 - F6. Academy of Management. DOI 10.5465/AMBPP.2006.27180316.|